+34 616 43 35 88 info@albergcostabrava.com

 

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Cancellation policy

The consumer may withdraw from the trip requested or contracted at any time, and is entitled to a refundof the amounts he has paid, but must indemnify the Alberg Costa Brava in the amounts indicated below:

  • • Pay the management costs, duly justified cancellation fees, if applicable, and a penalty consisting of 5% of the total amount of the trip, if the cancellation occurs with more than 10 and less than 15 days in advance of the start date of the trip; 15% between days 3 and 10, and 25% within 48 hoursof the day of entry.
  • • If the day of entry is not presented, you will not be entitled to any refund of the amount paid, unless there is an agreement between the parties otherwise.

In the event that the reason for the cancellation is due to a major cause, 100% of the amount paid will be refunded.

 

Privacy policy

This privacy policy is framed in accordance with the provisions of current regulations on personal data: EU Regulation 2016/679 of 27 April 2016 (RGPD), Organic Law 15/1999, of 13 December, of Protection of Personal Data and RD 1720/2007 for the development of the LOPD.

The owner of this website is the Costa Brava Hostel, with corporate name in TOT LLEURE SL – C / Monturiol, 2 – 17600 Figueres.

The purpose of processing your personal data is to send you our information.

Your data will not be communicated to third parties. They will not be transferred to third countries or international organizations.

The Costa Brava Hostel is not responsible for non-proprietary websites that can be accessed through links or any content made available to third parties.

You can exercise your rights of access, rectification, deletion, opposition, limitation of treatment and portability at any time by sending an email to info@albergcostabrava.com.

The Costa Brava Hostel reserves the right to modify its Privacy Policy, in accordance with its own criteria, or motivated by a legislative, jurisprudential or doctrinal change. Use of the website after these changes will imply acceptance of these. Use of the website after these changes will imply acceptance of these.

Legal warning

1- GENERAL CONDITIONS OF USE OF THE WEBSITE AND ITS ACCEPTANCE

This notice (hereinafter, “Legal Notice”) regulates the use of the service of access and use of the website that Costa Brava Hostel, makes available to you.

The Costa Brava Hostel, as the person in charge of the website, informs that it has its registered office at TOT LLEURE SL C / Monturiol, 2 – 17600 Figueres.

The use of the Website attributes the status of user of the website (hereinafter, “the User”) and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice in the version published by the Costa Brava Hostel at the same time as the User accesses the website. The Costa Brava Hostel reserves the right to unilaterally modify, at any time and without prior notice, the presentation and configuration of the contents and services of the Website, as well as the conditions required for its use when this is convenient for the its best performance.

The content of this website is protected by intellectual property laws.

These contents must be used correctly and lawfully by the user and, in particular, he is obliged to use these contents diligently, correctly and lawfully.

The contents may not be used in a manner contrary to the law, morals or good customs accepted in public order.

It is forbidden to transmit any type of data that you may make to this website, or to others belonging to third parties. The links you may find within this website, which infringe on the property rights of third parties, whether obscene, pornographic, defamatory, of a threatening or material nature that may be considered a crime or misdemeanor under the current Penal Code.

Reproduction, copying, distribution, transformation or modification of content (texts, images, voices or structure) is prohibited unless the express written authorization of the holder of the acquired rights is obtained.

  1. 2. OBJECT

Through the website, the Alberg Costa Brava, informs about its accommodation establishment.

  1. 3. CONDITIONS OF ACCESS AND USE OF THE WEBSITE

3.1. 3.1. Access and use of the Web

The use of the Portal is free for users.

3.2. 3.2. Veracity of the information

All information provided by the user through the website must be true. For these purposes, the user guarantees the authenticity of all the data he communicates as a result of filling in the data collection forms. In the same way, the information provided in the Alberg Costa Brava must be kept up to date. In any case, the user will be solely responsible for any false or inaccurate statements made and for any damage caused to the Intrepid Family or to third parties by the information provided.

3.3. 3.3. Obligation to make correct use of the Web

The user agrees to use the website in accordance with the law, this Legal Notice, and other notices, regulations of use and instructions placed in his knowledge, as well as with the generally accepted morals and good customs and the public order.

To this end, the user shall refrain from using the website for illicit purposes or effects, prohibited in this Legal Notice, detrimental to the rights and interests of third parties, or which in any way may damage, disable, overload, deteriorate or prevent the normal use of the web computer equipment or documents, files and all kinds of content stored on any computer of the Intrepid Family, or any Internet user (hardware and software).

The Costa Brava Hostel reserves the right to deny or withdraw access to the Website, at any time and without notice, to those users who violate these General Conditions.

  1. 4. COPYRIGHT AND TRADEMARKS

All trademarks, trade names or distinctive signs of any kind that appear on the website are the property of Alberg Costa Brava or third parties, without you being able to understand that the use or access to the Website and / or services attributed to the user any right over the aforementioned trademarks, trade names and / or distinctive signs.

Likewise, the Contents are the intellectual property of the Alberg Costa Brava or third parties, without being understood to be assigned to the user, by virtue of the provisions of this Legal Notice, any of the exploitation rights that exist or may exist on such Contents go beyond what is strictly necessary for the proper use of the website.

5.- LIABILITIES FOR DAMAGES

The user of the website or any of the web pages of third party companies, included in the website or with access through a link from it, will be responsible for any damage that the Alberg Costa Brava may suffer directly or indirectly, as a result of the breach of any of the derivative obligations established in this Legal Notice.

  1. 6. LIMITATION OF LIABILITY

The Costa Brava Hostel does not guarantee the availability of the operation of the web services.

Whenever reasonably possible, Alberg Costa Brava will give prior notice of interruptions in the operation of the website. The Alberg Costa Brava also does not guarantee the unity of the Services for carrying out any activity in particular, nor its incapacity, and in particular, although not exclusively, that users can effectively use the Services and access the different web pages from which the Services are provided.

The Costa Brava Hostel does not guarantee the privacy and security of the use of the Web, it cannot guarantee the absolute invulnerability of its security systems.

The Costa Brava Hostel does not control or guarantee the absence of viruses or other elements in the Contents that may cause alterations in the user’s computer system (software and hardware) or in the electronic documents and files stored in it.

Similarly, the Alberg Costa Brava, evades all responsibility in cases of performance failure, error, omission, interruption, delay in the transmission operation, system or line failure, as well as in the content. , accuracy and opinions expressed and other connections provided by these means.

The Costa Brava Hostel does not guarantee the legality, reliability and usefulness of the Contents, nor does it guarantee the veracity, accuracy, completeness and timeliness of the Contents.

This website may establish links to other web pages belonging to third parties over which Costa Brava Hostel has no control. In these cases in which Costa Brava Hostel does not assume any responsibility or commitment regarding the information contained in these pages or the services or products that are included or offered in them.

In the event that a judicial authority communicates to the Costa Brava Hostel or the latter has effective knowledge of the existence of illegal information contained on the website or that it injures the property or rights of a third party liable for compensation, the Alberg Costa Brava will collaborate with the competent bodies for the identification of the people responsible for having published the illicit information, and in any case, will proceed to withdraw such information or make it impossible to access it.

  1. 7. DURATION

The Costa Brava Hostel may interrupt the service of the Website, however, it is authorized to terminate or suspend the provision of services at any time. Whenever reasonably possible, Alberg Costa Brava will give prior notice of the termination or suspension of the provision of web services.

  1. 8. JURISDICTION

The parties, expressly waiving their own jurisdiction, accept as the governing legislation of this contract, the Spanish, and submit to the resolution of any disputes that may arise from it in the Courts and Tribunals of Barcelona.

  1. 9. LEGISLATION

These General Conditions are governed by Spanish law.

 

Cookies policy

From L’Alberg Costa Brava we inform you that our website uses cookies to analyze users ’browsing.

What are cookies? A cookie is a file that is downloaded to your computer when you access certain web pages. Cookies allow a website, among other things, to store and retrieve information about the browsing habits of a user or their computer and, depending on the information they contain and the way they use their computer, they can use to recognize the user.

What types of cookies does this website use?

Own cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher and from which the service requested by the user is provided.

Third-party cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through cookies.

  • • Session cookies: These are a type of cookie designed to request and store data while the user accesses a web page.
  • • Persistent cookies: These are a type of cookie in which data is still stored in the terminal and can be accessed and processed for a period defined by the person responsible for the cookie.
  • • Technical cookies: These are those that allow the user to navigate through a website, platform or application and use the different options or services that exist in it, such as controlling traffic and communication. data, identify the session, access restricted access parts, remember the elements that make up an order, perform the process of purchasing an order, make the application for registration or participation in an event, use elements of security while browsing, storing content for streaming video or sound or sharing content via social media.
  • • Personalization cookies: These are those that allow the user to access the service with some general characteristics predefined based on a series of criteria in the user’s terminal such as language, browser type using which accesses the service, the regional settings from where the service is accessed, and so on.
  • • Analysis cookies: These are those that are well treated by us or by third parties, they allow us to quantify the number of users and thus perform the measurement and statistical analysis of the use made by users of the service offered.
  • • Advertising cookies: These are those that, well treated by us or by third parties, allow us to manage as efficiently as possible the offer of advertising space on the website, adapting the content of the ad to the content of the service. requested or to the use you make of our website. To do this, we can analyze your Internet browsing habits and display advertising related to your browsing profile.
  • • Behavioral advertising cookies: These are those that allow the management, in the most efficient way possible, of the advertising spaces that, where appropriate, the publisher has included in a website, application or platform from which it provides the service only. tendered. These cookies store information on user behavior obtained through the continuous observation of their browsing habits, which allows the development of a specific profile to display advertising based on it.

     

    To allow, know, block or delete cookies installed on your computer you can do so by configuring the browser options on your computer.

    Firefox from here: http://support.mozilla.org/es/kb/habilitar-y-deshabilitar-cookies-que-los-sitios-we

    Chrome from here: http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647

    Explore from here: http://windows.microsoft.com/en-us/windows7/how-to-manage-cookies-in-internet-explorer-9

    Safari from here: http://support.apple.com/kb/ph5042

     

    Opera from here: http://help.opera.com/Windows/11.50/en-US/cookies.html

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